Privacy Policy

Last updated: August 2026

At GSpotted, we value your privacy as much as we value creating beautiful products that are kind to the environment. We are committed to protecting your personal information and handling it responsibly in accordance with South Africa's Protection of Personal Information Act (POPIA).

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. What information we collect

When you visit our website or place an order, we may collect:

• Your name
• Email address
• Telephone number
• Delivery and billing address
• Order and purchase history
• Payment information (processed securely by our payment provider—we do not store your credit or debit card details)
• Information you provide when contacting us
• Website usage information collected through cookies and analytics

2. How we use your information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchases
• Respond to your enquiries
• Provide customer support
• Improve our website and shopping experience
• Send you marketing emails and special offers if you have chosen to receive them
• Meet our legal and accounting obligations

3. Payment information

All online payments are processed through secure third-party payment providers such as Peach Payments. GSpotted does not collect or store your banking or card details.

4. Sharing your information

We respect your privacy and will never sell your personal information.

We may share your information only with trusted service providers who help us operate our business, such as:

• Courier and delivery companies
• Payment service providers
• Website hosting providers
• Email marketing platforms
• Professional advisers where required by law

These providers only receive the information necessary to perform their services.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Keep your shopping cart active
• Understand how visitors use our website
• Improve website performance

You can disable cookies in your browser, although some features of the website may not function correctly.

6. Marketing communications

If you subscribe to our newsletter, we may occasionally send you updates about new products, promotions and special offers.

You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.

7. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration.

While no online system can be guaranteed to be completely secure, we continually work to keep your information safe.

8. Your rights

Under POPIA, you have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of your personal information where legally permitted
• Object to certain types of processing
• Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

9. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

GSpotted

Website: www.gspottedgifts.co.za

Email: info@gspottedgifts.co.za

We will respond to your enquiry as soon as reasonably possible.